The customer culture imperative : a leader's guide to driving superior performance
Brown, Linden
The customer culture imperative : a leader's guide to driving superior performance - McGraw-Hill 2014 - 318 pages
Consumer satisfaction ; Leadership ; Customer services
GC HF 5415.335 .B76 2014
The customer culture imperative : a leader's guide to driving superior performance - McGraw-Hill 2014 - 318 pages
Consumer satisfaction ; Leadership ; Customer services
GC HF 5415.335 .B76 2014