The power to predict : how real-time businesses anticipate customer needs, create opportunities, and beat the competition

Ranadivé, Vivek

The power to predict : how real-time businesses anticipate customer needs, create opportunities, and beat the competition - McGraw-Hill 2006 - 239 pages

9780071450140


Real-time data processing--Management ; Selling ; Business--Data processing--Management ; Consumer satisfaction ; Customer services

GC HF 5548.3 .R36 2006

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