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Crucial conversations : tools for talking when stakes are high

Crucial conversations : tools for talking when stakes are high - MC Graw Hill 2012 - 244 pages

ISBN: 978-0-07-177132-0

Subjects--Topical Terms:
Interpersonal communication ; Interpersonal relations

LC Class. No.: GC BF 637 .C45 .C78 2012

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