Relationship management in banking : principles and practice /
Goulding, Steve
Relationship management in banking : principles and practice / - London : Kogan Page 2019 - 381 pages xi, 381 p. ; 24 cm.
Includes glossary and index.
978-0-7494-8283-1
Banks and banking--Customer services ; Customer relation ; Great Britain ; Banking management ; Banks and banking
GC HG 1616 .C87 .G68 2019
Relationship management in banking : principles and practice / - London : Kogan Page 2019 - 381 pages xi, 381 p. ; 24 cm.
Includes glossary and index.
978-0-7494-8283-1
Banks and banking--Customer services ; Customer relation ; Great Britain ; Banking management ; Banks and banking
GC HG 1616 .C87 .G68 2019
