Productivity and quality management /

Serrano, Angelita Ong Camilar.

Productivity and quality management / Angelita Ong Camilar-Serrano. - Second Edition. - Manila : Unlimited Book Library Service & Publishing Inc., 2023. - xii, 230 pages : illustrations ; 26cm.

Includes references.

Chapter 1. Introduction to operations management.--Chapter 2. Quality management.--Chapter 3. Quality costs.--Chapter 4. TQM Implementation.--Chapter 5. Global production management.--Chapter 6. Lean enterprise.--Chapter 7. Business process reengineering.--Chapter 8. Employee involvement.--Chapter 9. Performance measure.--Chapter 10. Statistical process control.--Chapter 11. Total productive maintenance.--Chapter 12. Corporate social responsibility.

9786214271603


QUALITY ASSURANCE-- MANAGEMENT.
INDUSTRIAL PRODUCTIVITY--MANAGEMENT.

HD 56 .S47 2023 c.1

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