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Strategic customer service : managing the customer experience to increase positive world m outh, build loyalty, and maximize profits /

By: Contributor(s): Material type: TextTextPublication details: USA : Harper Collins Leadership 2019Edition: 2nd EditionDescription: 268 pages xx, 268 p. : 24 cmISBN:
  • 978-0-8144-3905-0
Subject(s): LOC classification:
  • GC HF 5415.5 .G66 2019
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Includes index.

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