Professional development and applied ethics / John Paul Buenaventura, Liberty Buenaventura - Gutierrez, and Aldrin Cauzon Agasen

Includes references.

1. Professional Development -- 2. How to be an Effective and Productive Team Member -- 3. Effective Time Management -- 4. Preparing to Set Up to a Management Role -- 5. Working with a Mentor -- 6.Creative Problem Solving -- 7. Developing the Ability to Influence others 8. Making Effective Presentations -- 9. Conflict Management Skills -- 10. Persuasive Communication Skills -- 11. Getting Comfortable in Public Speaking -- 12. Cultural Competence -- 13. Diversity and Inclusion in the Workplace --14. How to Express Appreciation to Co-workers.

This book is designed to improve the ability of students to describe their accomplishments and sell their ideas in situations like professional networking, company meetings, public speaking, presentations and interviews. It particulary emphasizes verbal communication and preperations. It will also equip students with knowledge on cultural competence, diversity and inclusion in the hospitality and tourism sector.