Polsky, Lawrence <br/><br/>
Perfect phrases for conflict resolution :   hundreds of ready-to-use phrases for encouraging a more productive and efficient work environment / 

 - McGraw Hill  2011 
 - 163 pages 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Communication in management ; Conflict management ; Interpersonal conflict
<br/><br/><label>LC Class. No.: </label>GC HD 30.3 .P65 2011