TY - BOOK AU - Medina, Roberto G. TI - Hotel and Resort Front Office Management SN - 9789719654209 AV - FIL TX 911.3 .F75 .M43 2016 PY - 2016/// CY - Unlimited Books Library Services & Publishing KW - Hotel front office personnel ; Hotel management ; Hotel front office personnel. Hotel management. Hospiltality industry N1 - Includes Index; Bibliography; Introduction; Hotel Organizatin and Management; Hotel Departments; Front Office Management; Front Office Communication; Reservations; Reception; Housekeeping; Uniform Services ER -