Voss, Chris <br/><br/>
Never split the difference : negotiating as if your life depended on it 

 - Harper Collins  2016 
 - 274 pages  274 p.; 16.8 cm 
<br/><br/>Includes Appendix; Index 
<br/><br/>The New Rules; Be A Mirror; Don't Feel Their Pain, Label It; Beware "Yes"-Master "No"; Trigger the Two Words that Immediately; Bend Their Reality; Create The Illusion Control 
<br/><br/><label>ISBN: </label>9780062872302 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Negotiation ; Negotiation in business ; Hostage negotiations
<br/><br/><label>LC Class. No.: </label>GC BF 637 .N4 .V67 2016