TY  - BOOK
AU  - Fournies, Fernando F.
TI  - Why customers don't do what they're supposed to do and what to do about it
SN  - 9780071486224
AV  - GC HF 5439.8 .F68 2007 
PY  - 2007///
CY  - McGraw-Hill
KW  - Sales management ; Sales personnel--Training of ; Selling
N1  - Selling is the Management of Buying; Why Customer Don't Buy, and What You Can Do About it; More Success Strategies for Salespoeple
ER  -