TY  - BOOK
AU  -  Ranadivé, Vivek
TI  - The power to predict : how real-time businesses anticipate customer needs, create opportunities, and beat the competition
SN  - 9780071450140
AV  - GC HF 5548.3 .R36 2006 
PY  - 2006///
CY  - McGraw-Hill
KW  - Real-time data processing--Management ; Selling ; Business--Data processing--Management ; Consumer satisfaction ; Customer services
ER  -