TY  - BOOK
AU  - Sugars, Bradley J.
TI  -  Instant repeat business
SN  - 0-07-146666-5
AV  - GC HF 5415.5 .S84 2006 
PY  - 2006///
CY  - MC Graw Hill
KW  - Consumer satisfaction ; Customer services ; Success in business ; Marketing ; Selling ; Corporate profits
ER  -