Kuasen, Robert <br/><br/>
Customer satisfaction guaranteed : a new approach to customer service, bedside manner, and relationship ease 

 - Life Education  1996 
 - 143 pages 
<br/><br/><label>ISBN: </label>0-945787-55-3 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Communication in organizations ; Customer relations ; Customer services ; Interpersonal relations
<br/><br/><label>LC Class. No.: </label>GC HF 5415.5 .K83 1996