TY  - BOOK
AU  - Balleghem, Steven Van
TI  - The conversation company: boost your business through culture, people and social media 
SN  - 9780749464738
AV  - GC HF 5415 .B35 2012 
PY  - 2012///
CY  - Kogan page
KW  - Management--Social aspects ; Marketing--Social aspects ; Social media ; Customer relations
ER  -