TY - BOOK AU - Cialdini, Robert B. TI - Influence, new and expanded : : the psychology of persuasion SN - 978-0-06-313689-2 AV - GC BF 774 .C53 2021 PY - 2021/// CY - New York : Harper Business KW - Persuasion (Psychology) ; Influence (Psychology) ; Compliance ; Communication--Psychological aspects N1 - Includes bibliography and index ER -