TY  - BOOK
AU  - Baluyot, Michael Bhober B.
TI  - Quality service management in tourism and hospitality
SN  - 978-621-406-332-1
AV  - FIL TX 911.3 .M27 .B35 2021 c.1 
PY  - 2021///
CY  - Manila : 
PB  - Mindshapers Co., Inc.
KW  - TOURISM-- MANAGEMENT
N1  - Includes references
ER  -