TY - BOOK AU - Arenas, Chester Dave G. TI - Quality service management in tourism and hospitality SN - 978-621-478-011-2 AV - FIL TX 911.3 .M27 .A74q 2022 PY - 2022/// CY - Manila : PB - Edric Publishing House KW - TOURISM -- MANAGEMENT N1 - Includes bibliography ER -