TY - BOOK AU - Buenaventura, John Paul AU - Buenaventura-Gutierrez, Liberty and Agasen, Aldrin Cauzon TI - Professional development and applied ethics SN - 978-971-9655-07-7 AV - FIL LB 1715 .B84 2021 PY - 2022/// CY - Manila PB - Mindshapers Co., Inc. N1 - Includes references; 1. Professional Development -- 2. How to be an Effective and Productive Team Member -- 3. Effective Time Management -- 4. Preparing to Set Up to a Management Role -- 5. Working with a Mentor -- 6.Creative Problem Solving -- 7. Developing the Ability to Influence others 8. Making Effective Presentations -- 9. Conflict Management Skills -- 10. Persuasive Communication Skills -- 11. Getting Comfortable in Public Speaking -- 12. Cultural Competence -- 13. Diversity and Inclusion in the Workplace --14. How to Express Appreciation to Co-workers N2 - This book is designed to improve the ability of students to describe their accomplishments and sell their ideas in situations like professional networking, company meetings, public speaking, presentations and interviews. It particulary emphasizes verbal communication and preperations. It will also equip students with knowledge on cultural competence, diversity and inclusion in the hospitality and tourism sector ER -