Serrano, Angelita Ong Camilar <br/><br/>
Total quality management / 
Angelita Ong Camilar-Serrano 
 - Second edition. 
 - Manila :  Unlimited Books Library Services & Publishing Inc.,   c2023 
 - x, 260 pages :  26cm. 
<br/><br/>Includes bibliography 
<br/><br/>Chapter 1. Introduction to tQM -- Chapter 2. Strategic dimensions of quality -- Chapter 3. Gurus of total quality management -- Chapter 4. Kaizen: concepts and systems -- Chapter 5. Good housekeeping -- Chapter 6. Phases in TQM implementation -- Chapter 7. TQm and planning tools -- Chapter 8. customer value strategy -- Chapter 9.Quality standards. 
<br/><br/> This book  therefore seeks to conqueer the main challanges lecturers and instructors face in delivering a toatal quality management course in relevant, easy understand in interesting manner. 
<br/><br/><label>ISBN: </label>978-621-427-142-9 
<br/><br/><label>Subjects--Topical Terms: </label><br/>TOTAL QUALITY MANAGEMENT.
<br/><br/><label>LC Class. No.: </label>FIL HD 62.15 .C36 2023 c.1