TY  - BOOK
AU  - Paraiso, Mark Angelo
TI  - Front desk operation
SN  - 978-621-8179-88-2
AV  - FIL TX 911.3 .P37 2022 c.1 
PY  - 2022///
CY  - Manila
PB  - Edric Publishing House
KW  - RECEPTIONISTS
N1  - Include references; Chapter 1. The hotel front office and its organization -- Chapter 2. Interdepartment communication -- Chapter 3. Interdepartment communication -- Chapter 4. The reservation department -- Chapter 5. Te procedure of guest registration and departure -- Chapter 6. Guest accounting -- Chapter 7. Night audist -- Chapter 8. Guest service -- Chapter 9. Hotel industry trends in guest service -- Chapter 10. Simulation activity -- Chapter 11. Hotel term dictionary
ER  -