TY - BOOK AU - Vizconde, Angelie Marie TI - Crowd and crisis management SN - 978-621-478-008-2 AV - FIL HD 49 .V59 2022 c.1 PY - 2022/// CY - Manila PB - Edric Publishing House KW - CRISIS MANAGEMENT N1 - Include references; Chapter 1. Defining Crisis Management -- Chapter 2. Phases in crisis management -- Chapter 3. Basics of Crisis Management -- Chapter 4. The Crisis Management Plan -- Chapter 5. Establishing a crisis management team and the role of the crisis management team -- Chapter 6. Putting Crisis Management into Action -- Chapter 7. Psychology of crisis management decision -- Chapter 8. Emergency response scenario, contingency plan and damage control -- Chapter 9. Common crisis management plan weaknesses -- Chapter 10. A crisis management checklist -- Chapter 11. Best Practices and Tips in Crisis Management N2 - The tourism industry is considered as one of the fastest growing industries in the world ER -