Operation management in hospitality and tourism business /
Rene D. Osorna and Nemesia W. Devero.
- Quezon City : Wiseman's Book Trading, Inc., c2021.
- x, 207 pages : illustration ; 26cm.
Includes glossary and references.
Module 1: Plan, develop and management operational approaches.--Module 2. Prepare, develop and manage operational budget for hotel, resort and restaurant enterprises.--Module 3. Implement food and beverage principles and control procedures in the operation of an enterprise.--Module 4. Organize food and beverage operations in an enterprise.
This covers the knowledge, skills, behaviour and motivations required to plan, develop and manage in a range of settings within the hotel, restaurant and travel industries workplace context.