Managers guide to performance reviews /
Robert Bacal.
- New York : McGraw Hill, c2004.
- xiii, 226 pages ; 23 cm.
Includes index.
A tale of two performance reviews.--Performance reviews in the scheme of things.--Understanding performance, good and bad.--Documenting performance and rating and ranking systems.--Documenting performance, narrative, critical incident, MBO, 360-degree feedback, and other methods.--Performance planning, the answer to almost any review problem.--Review meetings, step by step.--Diagnosing, problem solving, and ongoing communication.--Essential communication skills.--The rewards and punishment dilemma.--Reviews with employees of different stripes.--Facing real-world problems.
Presents techniques for making performance reviews productive and positive - for both employees and managers. This guide details programs and procedures for using reviews and their results to improve employee morale, reduce managerial workload, and enhance individual and organizational performance.