Bacal, Robert.

Managers guide to performance reviews / Robert Bacal. - New York : McGraw Hill, c2004. - xiii, 226 pages ; 23 cm.

Includes index.

A tale of two performance reviews.--Performance reviews in the scheme of things.--Understanding performance, good and bad.--Documenting performance and rating and ranking systems.--Documenting performance, narrative, critical incident, MBO, 360-degree feedback, and other methods.--Performance planning, the answer to almost any review problem.--Review meetings, step by step.--Diagnosing, problem solving, and ongoing communication.--Essential communication skills.--The rewards and punishment dilemma.--Reviews with employees of different stripes.--Facing real-world problems.

Presents techniques for making performance reviews productive and positive - for both employees and managers. This guide details programs and procedures for using reviews and their results to improve employee morale, reduce managerial workload, and enhance individual and organizational performance.


9780071421737




EMPLOYEES--RATING OF.
PERFORMANCE STANDARDS.
GOAL SETTING IN PERSONNEL MANAGEMENT.
EVALUATION.
PERSONNEL MANAGEMENT.

HF 5549.5 .R3 .B33 2004