TY - BOOK AU - Bacal, Robert. TI - Managers guide to performance reviews SN - 9780071421737 AV - HF 5549.5 .R3 .B33 2004 PY - 2004/// CY - New York PB - McGraw Hill KW - KW - EMPLOYEES KW - RATING OF KW - PERFORMANCE STANDARDS KW - GOAL SETTING IN PERSONNEL MANAGEMENT KW - EVALUATION KW - PERSONNEL MANAGEMENT N1 - Includes index; A tale of two performance reviews.--Performance reviews in the scheme of things.--Understanding performance, good and bad.--Documenting performance and rating and ranking systems.--Documenting performance, narrative, critical incident, MBO, 360-degree feedback, and other methods.--Performance planning, the answer to almost any review problem.--Review meetings, step by step.--Diagnosing, problem solving, and ongoing communication.--Essential communication skills.--The rewards and punishment dilemma.--Reviews with employees of different stripes.--Facing real-world problems N2 - Presents techniques for making performance reviews productive and positive - for both employees and managers. This guide details programs and procedures for using reviews and their results to improve employee morale, reduce managerial workload, and enhance individual and organizational performance ER -