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1.
Strategic customer service : managing the customer experience to increase positive world m outh, build loyalty, and maximize profits / by
Edition: 2nd Edition.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: USA : Harper Collins Leadership 2019
Availability: Items available for loan: NU BALIWAG (1)Call number: GC HF 5415.5 .G66 2019.

2.
The leader's greatest return : attracting, developing, and multiplying leaders / by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Harper collins leadership 2020
Availability: Items available for loan: NU BALIWAG (1)Call number: GC HD 57.7 .M38 2020.

3.
Strategic customer service : managing the customer experience to increaser posititve word of mouth, build loyalty, and maximize profits / by
Edition: 2nd Edition.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Harper Collins Leadership 2019
Availability: Items available for loan: NU BALIWAG (1)Call number: GC HF 5415.5 .G66 2019.

4.
Quantum marketing : mastering the new marketing mindset for tomorrow's consumers / by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Harper Collins Leadership 2021
Availability: Items available for loan: NU BALIWAG (1)Call number: GC HF 5415 .R35 2021.

5.
Sell different : all new sales differentation strategies to outsmart, outmaneuver, and outsell the competition / by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Harper Collins Leadership 2021
Availability: Items available for loan: NU BALIWAG (1)Call number: GC HF 5438.25 .S25 2021.

6.
Marketing made simple : a step-by-step storybrand guide for any business / by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Harper Collins Leadership 2020
Availability: Items available for loan: NU BALIWAG (1)Call number: GC HF 5415.1255 .M55 2020.

7.
Winning her business : how to transform the customer experience for the world's most powerful consumers / by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Harper Collins Leadership 2019
Availability: Items available for loan: NU BALIWAG (1)Call number: GC HF 5415.332 .W66 .B74 2019.

8.
The self-aware leader : play to your strenghts and unleash your team / John C. Maxwell by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: [Place of publication is not identified] : Harper Collins Leadership, c2021
Availability: Items available for loan: NU BALIWAG (1)Call number: GC HD 57.7 .M39 2021 c.1.

9.
The self-aware leader : play to your strengths and unleash your team / John C. Maxwell. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: [Place of publication is not identified] : Harper Collins Leadership, c2021
Availability: Items available for loan: NU BALIWAG (1)Call number: GC HD 57.7 .M39 2021 c.2.

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