000 00492nam a2200169Ia 4500
003 NUBLRC
008 241210s9999 xx 000 0 und d
020 _a978-0-07-177132-0
040 _cNUBLRC
050 _aGC BF 637 .C45 .C78 2012
245 0 _aCrucial conversations : tools for talking when stakes are high
260 _aMC Graw Hill
_c2012
300 _a244 pages
365 _bPHP 220.00
650 _aInterpersonal communication ; Interpersonal relations
942 _2lcc
_cBK
999 _c2969
_d2969