000 00677nam a2200205Ia 4500
003 NUBLRC
008 241210s9999 xx 000 0 und d
020 _a978-0-7494-8283-1
040 _cNUBLRC
050 _aGC HG 1616 .C87 .G68 2019
100 _aGoulding, Steve
245 0 _aRelationship management in banking :
_bprinciples and practice /
260 _aLondon : Kogan Page
_c2019
300 _a381 pages
_bxi, 381 p. ; 24 cm.
365 _b2399
504 _aIncludes glossary and index.
650 _aBanks and banking--Customer services ; Customer relation ; Great Britain ; Banking management ; Banks and banking
700 _aAbley, Richard
942 _2lcc
_cBK
999 _c4228
_d4228