000			01838nam a2200229Ia 4500
003			NUBLRC
008			241210s9999 xx 000 0 und d
020			_a978-621-04-0383-1
040			_cNUBLRC
050			_aFIL HF 5549.5.M5 .A43 2020 c.2
100			_aAlcuaz, Vic
245		0	_aMulticultural diversity in the workplacce for the tourism professional / _cVic Alcuaz and Ma. Christina G. Aquino
260			_aManila : _bRex Book Store, _cc2020
300			_av, 198 pages ; _c26cm.
365			_b375
504			_aIncludes index
505			_aChapter 1. Understanding Culture -- Chapter 2. Key Features of Culture -- Chapter 3. Tourism and the Tourism Professional -- Chapter 4. Multicultural Diversity in Tourism -- Chapter 5. Multicultural Diversity among Tourism-related Professions -- Chapter 6. Diversities: Simple and Complex -- Chapter 7. Handling Guest or Customer Diversities -- Chapter 8. Handling Multicultural Peer Diversities -- Chapter 9. When your Superior is Diverse -- Chapter 10. Diversities in Diverse Location -- Chapter 11. Five ways to become a Diversity Champion -- Chapter 12. Benefits of a Diverse Workforce.
520			_aThis textbook covers basic concepts in culture and multicultural diversity as applied to tourism, the person, and the workplace as provided by Ms. Aquino. Various activities are recommended after each major topic for the application of the concepts. Case studies from actual experiences of Ms. Alcuaz are provided for further learning. Real-life experiences in dealing with various races, religions, cultures and traditions, sexes, and ages of the people that Ms. Alcuaz has come across in over 40 years of being in the industry are also shared in this textbook.
650			_aDIVERSITY IN THE WORKPLACE ; MULTICULTURALISN
700			_aAquino, Ma. Christina G.
942			_2lcc _cBK
999			_c5039 _d5039