000			01536nam a2200205Ia 4500
003			NUBLRC
008			241210s9999 xx 000 0 und d
020			_a978-981-48-7845-6
040			_cNUBLRC
050			_aGC TS 155 .C65 2020 c.3
100			_aCollier, David Alan
245		0	_aOperations management and total quality management / _cDavid Alan Collier, James Evans, and William Lindsay.
260			_aManila : _bRex Book Store, _cc2020
300			_aiv, 697 pages : _billustrations ; _c26cm.
365			_b739
504			_aIncludes index
505			_aChapter 1. Operations Management and Value Chains -- Chapter 2. Operations Stategy -- Chapter 3. Technology and Operations Management -- Chapter 4. Goods ad Service Design -- Chapter 5. Process Selection, Design, and Analysis -- Chapter 6. Facility and Work Design -- Chapter 7. Forecasting and Demand Planning -- Chapter 8. Capacity Management -- Chapter 9. Managing Inventories in Supply Chain -- Chapter 10. Supply Chain Management and Logistics -- Chapter 11. Resource Management -- Chapter 12. Operations Scheduling and Sequencing -- Chapter 13. Lean Operating Systems -- Chapter 14. Project Management -- Chapter 15. Introduction to Quality -- Chapter 16. Customer Focus -- Chapter 17. Workforce Focus -- Chapter 18. Process Focus -- Chapter 19. Design for Quality and Product Excellence -- Chapter 20. Process Improvement and Six Sigma -- Chapter 21. The Baldrige Framework for Performnce Excellence.
700			_aEvans, James ; Lindsay, William
942			_2lcc _cBK
999			_c5055 _d5055