| 000 | 01197nam a2200229Ia 4500 | ||
|---|---|---|---|
| 003 | NUBLRC | ||
| 008 | 241210s9999 xx 000 0 und d | ||
| 020 | _a978-621-427-142-9 | ||
| 040 | _cNUBLRC | ||
| 050 | _aFIL HD 62.15 .C36 2023 c.1 | ||
| 100 | _aSerrano, Angelita Ong Camilar | ||
| 245 | 0 |
_aTotal quality management / _cAngelita Ong Camilar-Serrano |
|
| 250 | _aSecond edition. | ||
| 260 |
_aManila : _bUnlimited Books Library Services & Publishing Inc., _cc2023 |
||
| 300 |
_ax, 260 pages : _c26cm. |
||
| 365 | _b550 | ||
| 504 | _aIncludes bibliography | ||
| 505 | _aChapter 1. Introduction to tQM -- Chapter 2. Strategic dimensions of quality -- Chapter 3. Gurus of total quality management -- Chapter 4. Kaizen: concepts and systems -- Chapter 5. Good housekeeping -- Chapter 6. Phases in TQM implementation -- Chapter 7. TQm and planning tools -- Chapter 8. customer value strategy -- Chapter 9.Quality standards. | ||
| 520 | _aThis book therefore seeks to conqueer the main challanges lecturers and instructors face in delivering a toatal quality management course in relevant, easy understand in interesting manner. | ||
| 650 | _aTOTAL QUALITY MANAGEMENT. | ||
| 942 |
_2lcc _cBK |
||
| 999 |
_c5393 _d5393 |
||