Front office operations : (Record no. 5640)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 01010nam a2200205Ia 4500 |
| 003 - CONTROL NUMBER IDENTIFIER | |
| control field | NUBLRC |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 241210s9999 xx 000 0 und d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9-786214-180943 |
| 040 ## - CATALOGING SOURCE | |
| Transcribing agency | NUBLRC |
| 050 ## - LIBRARY OF CONGRESS CALL NUMBER | |
| Classification number | FIL TX 911.3 .B35 2020 c.1 |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Bajao, Grayfield |
| 245 #0 - TITLE STATEMENT | |
| Title | Front office operations : |
| Remainder of title | a guide to effective cutomer service / |
| Statement of responsibility, etc. | Grayfield T. Bajao : Rene D. Osorno |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Place of publication, distribution, etc. | Manila : |
| Name of publisher, distributor, etc. | Wiseman's book training, Inc. |
| Date of publication, distribution, etc. | c2020 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | x, 334 pages : |
| Dimensions | 26cm. |
| 365 ## - TRADE PRICE | |
| Price amount | 1175 |
| 504 ## - BIBLIOGRAPHY, ETC. NOTE | |
| Bibliography, etc. note | Include references. |
| 505 ## - FORMATTED CONTENTS NOTE | |
| Formatted contents note | Module 1. Provide information in the hotel front office operations -- Module 2. Module effective customer service -- Module 3. Receive and process reservations -- Module 4. Operate computerize reservations system -- Module 5. Provide accommodation reception services -- Module 6. Conduct night audit -- Module 7. Provide clup reception services -- Module 8. Provide concierge and bell service. |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | HOTEL FRONT DESK PERSONNEL |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Source of classification or shelving scheme | Library of Congress Classification |
| Koha item type | Books |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Home library | Current library | Shelving location | Date acquired | Source of acquisition | Cost, normal purchase price | Total checkouts | Full call number | Barcode | Date last seen | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Library of Congress Classification | NU BALIWAG | NU BALIWAG | Filipiniana | Purchased - Books Atbp. | 1175.00 | FIL TX 911.3 .B35 2020 c.1 | NUBUL000005154 | 12/12/2024 | 12/12/2024 | Filipiniana |
