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My secret life on the mcjob /

By:

Newman, Jerry

Material type: Text

TextPublication details: McGraw Hill 2007Description: 203 pagesSubject(s):

Management

LOC classification:

GC HD 31 .N49 2007

Summary: "Once upon a time a Ph. D. went to work at Mickey D's. And what he found was illuminating. Jerry Newman, a college professor who has taught business courses for nearly 30 years, went undercover as a bottom-rung worker for the biggest names in fast food, including McDonald's and Burger King. Newman found that fast-food chains were the perfect petri dishes for covert research: High-pressure, high-volume business with high-employee turnover. The pecking order was also crystal clear, from fry cook all the way up to story manager." "Of the seven restaurants where Newman worked, some were high-morale, high-productivity machines. Others were miserable, misplaced circles of hell. Yet one common trait stuck out from them all: Each restaurant's respective manager determined the climate of the work environment."--Jacket

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Holdings
Item type	Current library	Home library	Collection	Shelving location	Call number	Status	Date due	Barcode
Books	NU BALIWAG	NU BALIWAG	Marketing Management	General Circulation	GC HD 31 .N49 2007 (Browse shelf(Opens below))	Available		NUBUL000000094

"Once upon a time a Ph. D. went to work at Mickey D's. And what he found was illuminating. Jerry Newman, a college professor who has taught business courses for nearly 30 years, went undercover as a bottom-rung worker for the biggest names in fast food, including McDonald's and Burger King. Newman found that fast-food chains were the perfect petri dishes for covert research: High-pressure, high-volume business with high-employee turnover. The pecking order was also crystal clear, from fry cook all the way up to story manager." "Of the seven restaurants where Newman worked, some were high-morale, high-productivity machines. Others were miserable, misplaced circles of hell. Yet one common trait stuck out from them all: Each restaurant's respective manager determined the climate of the work environment."--Jacket

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