Front office operations : a guide to effective cutomer service / Grayfield T. Bajao : Rene D. Osorno
Material type:
- 9-786214-180943
- FIL TX 911.3 .B35 2020 c.1
Item type | Current library | Home library | Shelving location | Call number | Status | Date due | Barcode | |
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NU BALIWAG | NU BALIWAG | Filipiniana | FIL TX 911.3 .B35 2020 c.1 (Browse shelf(Opens below)) | Available | NUBUL000005154 |
Include references.
Module 1. Provide information in the hotel front office operations -- Module 2. Module effective customer service -- Module 3. Receive and process reservations -- Module 4. Operate computerize reservations system -- Module 5. Provide accommodation reception services -- Module 6. Conduct night audit -- Module 7. Provide clup reception services -- Module 8. Provide concierge and bell service.
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